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What you need to know about IT services in Folsom
The IT services industry is a great example of how SMBs can benefit from flexible, effective services that can give them exactly what they need, no more and no less. Rather ironically, however, it’s now grown so large that it can be very complicated to navigate. With that in mind, here is a quick guide to what you need to know about the main IT services in Folsom.
Managed hosting and the public cloud can get you set up quickly
In the bad old days of IT, setting up a corporate network meant buying all the hardware, arranging the network connectivity and hiring an IT ops team to keep everything going (at least as best as they could). Now, SMBs can use managed hosting to set up a private cloud, or just head to the public cloud.
Managed hosting providers offer leased, serviced infrastructure. Essentially, they can provide everything you need to get a network up and running and will take care of managing anything up to and including the operating system on the servers. In fact, some managed hosting companies will even take care of applications, although this is usually still viewed as an extra service and hence carries an additional cost.
These days, managed hosting is generally used as a convenient and cost-effective way to set up a private cloud. It can, however, also be used to keep a data center running for as long as it’s needed, usually until a cloud migration is complete. In fact, it can be used for both at once.
The public cloud is basically managed hosting in a shared environment. It is often marketed as a convenient all-in-one solution for SMBs and as such it is very common for public cloud vendors to manage the application layer (Software-as-a-Service) so that their clients (or “tenants”) only have to manage their data.
Although the public cloud has all kinds of advantages for SMBs, so much so that many of them are looking at public cloud solutions first and only using private clouds if they need to, it also brings some challenges. These mainly revolve around the fact that the internet is global but data-protection laws tend to be very local. This means that anyone thinking of using the public cloud either needs to keep it for non-sensitive data or be very careful to ensure that they comply with all relevant data protection laws.
Managed IT services can keep everything in good working order
A large part of keeping an IT system running smoothly is, essentially, cleaning and tidying. In other words, it’s all the many “little” tasks, which add up to a big impact. Managed IT services vendors make sure that they are performed efficiently and promptly. All projects and break/fix work is passed on to another vendor, usually IT support.
Even if you are working only in the public cloud, you may well want to make use of managed IT services, especially managed IT security services. This is because security in the public cloud is a shared responsibility. The public cloud provider will take care of securing their platform against external threats, but it is down to each tenant to secure their own access against abuse or compromise.
Making this happen requires a combination of robust access controls, including granting accesses based on need and implementing an effective password policy, plus continual monitoring, together with a reliable process for remedying any issues identified.
Cloud data backup vendors provide security for your data
Even though the infrastructure for private clouds may be off-site and the infrastructure for public clouds definitely will be off-site, they do not really qualify as “off-site copies” for data backups. Undertaking cloud-to-cloud data backups does pose some technical challenges, especially if you’re backing up to a public cloud, but a good cloud data backup vendor can handle them for you.
IT support handles everything else that crops up
In the old days, IT support used to be the most visible part of any IT team since they were the people who turned up whenever there was a problem to be fixed. These days most IT support is probably delivered remotely, but the basic function of IT support remains much the same. They’re the people who implement projects and deal with break/fix work.
It’s probably fair to say that over recent years, their work has become more focused on security. In particular, they are the people who deal with any vulnerabilities identified by managed IT security services and potentially handle any cyberattacks in progress.
If you’d like to speak to a reputable and experienced IT services provider in Folsom, please click here now to contact Salient IT.